Do I need to use a specific rental car company for my rental car after a car crash? And the answer is you can use whatever rental car company you would like. Typically what is going to happen is the at-fault driver's insurance company is going to arrange for a rental car for you. The law says that the at-fault driver must compensate an injured person for the loss of use of their vehicle, and so that could be any rental car company that you contract with. However, it is much easier to negotiate with the insurance company, the at-fault insurance company, to get a rental car directly through them.

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  The at-fault driver, and correspondingly that person's insurance company, is required by law to pay you the value of the time that you lost on your car. Often what they will do is make arrangements with the rental car company to provide you with a rental car. So, you will want to call the insurance adjuster and make those arrangements when your car goes into the shop. Now, it's important that you understand the law says comparable vehicle. So, if you have a minivan, a comparable vehicle would not be a smaller four-door sedan. The at-fault insurance company is required to get you a comparable vehicle, such as another minivan or an SUV that would fit your family.

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